Frequently Asked Questions
Everything you need to know about our premium flannels and gear.
What makes Dixxon flannels different from others?
Our flannels are designed with our signature D-Tech fabric, which is breathable, wrinkle-resistant, and durable. They are built specifically for the lifestyle of bikers and builders, featuring a longer body length and reinforced stitching.
How do I know which size to order?
Most of our flannels have a generous, relaxed fit. We recommend checking our detailed size guide on each product page. If you prefer a more tailored look, many of our customers choose to size down.
What is your return and exchange policy?
We offer a 30-day return window for items in new, unworn condition with original tags attached. Please note that limited edition releases and sale items are often final sale and ineligible for return.
When will my order ship?
Orders typically process within 1-3 business days. During major product drops or holiday seasons, processing times may extend slightly due to high volume. You will receive a tracking number via email as soon as your package ships.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by country and are calculated at checkout. Please note that international customers are responsible for any customs duties or import taxes.
How should I care for my Dixxon apparel?
To maintain the longevity of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or high heat in the dryer to prevent shrinkage and fabric wear.